Have questions? We’ve got answers!
Below are some of the most commonly asked questions by our customers.
Q1: What types of products does CutlaryHub offer?
We specialize in high-quality kitchen cutlery and tools including knives, utensils, and cooking accessories designed for both home cooks and professionals.
Q2: How long does shipping take?
Standard shipping typically takes 3–7 business days, while expedited shipping arrives in 1–3 business days. You’ll receive tracking information once your order ships.
Q3: Do you offer international shipping?
Currently, we ship only within the United States. For special international requests, please contact us at business@cutluryhub.shop
Q4: What is your return policy?
You may return unused items within 14 days of receiving your order. Products must be in original packaging and condition. See our Return & Refund Policy for full details.
Q5: What if my item arrives damaged?
We’re sorry to hear that! Please email us photos of the damaged item at business@cutluryhub.shopand we’ll assist you with a replacement or refund.
Q6: How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link. You can monitor your shipment directly through the carrier’s website.
Q7: Can I cancel or change my order after placing it?
Orders can only be modified or canceled within 12 hours of placing them. Please contact us immediately if you need to make a change.
Q8: Do you offer bulk or wholesale orders?
Yes, we do! For bulk purchases or wholesale inquiries, please reach out to us at business@cutluryhub.shopwith your requirements.
Still have questions?
We’re here to help. Reach out to our team anytime at business@cutluryhub.shop