At CutlaryHub LLC, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help with a smooth and hassle-free return process.

🔄 Returns

  • You may request a return within 14 days of receiving your item.
  • To be eligible for a return, the item must be:
    • Unused and in its original condition
    • In the original packaging
    • Accompanied by proof of purchase (receipt or order number)

To start a return, please contact us at business@cutluryhub.shop with your order details.

Please do not send items back without first contacting our support team.

💸 Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within 5–10 business days.
  • Refunds are issued excluding original shipping costs (unless the return is due to our error).

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at business@cutluryhub.shop

🚫 Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Sale or clearance items
  • Used or damaged products due to misuse

📬 Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or sent in error.
  • We recommend using a trackable shipping method, as we are not responsible for lost return shipments.

If you have any questions about your order or need help with a return, please contact our support team at business@cutluryhub.shop
We’re here to help and ensure a positive experience with every purchase.

— CutlaryHub LLC